Introduction who's who in effective meetings Unit 1 why are we here? key features of and effective meeting discussing and evaluating meetings calling a meeting Unit 2 where do we start? how to open a meeting-objectives,roles,procedure opening a meeting opening a meeting Unit 3 where are we going? how to control the direction of a meeting linking items and ideas structuring a meeting Unit 4 your views count how to interrupt,and to hold the floor interrupting and finishing a point presenting arguments and interruption Unit 5 keeping to the point focusing on essentials,active listening techniques questioning and clarifying questionning techniques for specific information Unit 6 what's the idea? eliciting ideas,managing interruptions and dominant speakers asking for ,giving and commenting on opinions participating in a brainstorming meeting Unit 7 making decisions obtaining consensus and making difficult decisions agreement and disagreement,recommendations participating in a decision-making meeting Unit 8 what's next? how to end a meeting effectively summarizing clarifying and closing organizing and participating in a full-length meeting vocabulary＆notes supplementary exercript answer key vcd transcript meetings practice extension activities
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