VoIP技術(shù)分析與系統(tǒng)設(shè)計

第1章 緒論                   
 1.1 VoIP的產(chǎn)生背景                   
 1.1.1 VoIP技術(shù)                   
 1.1.2 VoIP業(yè)務(wù)                   
 1.2 VoIP 的發(fā)展動力                   
 1.2.1 VoIP物美價廉                   
 1.2.2 VoIP后來居上                   
 1.3 VoIP技術(shù)現(xiàn)狀                   
 1.3.1 現(xiàn)存問題                   
 1.3.2 發(fā)展前景                   
 第2章 TCP/IP                   
 2.1 TCP/IP的歷史                   
 2.2 TCP/IP的組成和功能                   
 2.2.1 ISO/OSI的七層模型                   
 2.2.2 TCP/IP的分層與功能                   
 2.2.3 TCP/IP與X.25的比較                   
 2.3 IP地址                   
 2.3.1 IP地址結(jié)構(gòu)                   
 2.3.2 IP地址分類                   
 2.3.3 IP地址的標識                   
 2.4 IP域名                   
 2.4.1 Internet域名組成                   
 2.4.2 IP域名解析                   
 2.5 IP協(xié)議簇                   
 2.5.1 網(wǎng)絡(luò)層                   
 2.5.2 傳輸層                   
 2.5.3 應(yīng)用層                   
 2.6 IP協(xié)議簇的內(nèi)部關(guān)系                   
 2.6.1 網(wǎng)絡(luò)接口層                   
 2.6.2 地址解析協(xié)議(ARP/RARP)                   
 2.6.3 IP層                   
 2.6.4 TCP和UDP                   
 2.6.5 應(yīng)用層                   
 第3章 Internet                   
 3.1 Internet資源                   
 3.1.1 E-mail                   
 3.1.2 FTP                   
 3.1.3 在線服務(wù)                   
 3.1.4 IRC                   
 3.1.5 News                   
 3.1.6 WWW                   
 3.1.7 Gopher                   
 3.1.8 BBS                   
 3.2 Internet診斷工具                   
 3.2.1 Ping                   
 3.2.2 TRACERT                   
 3.2.3 NSLOOKUP                   
 3.2.4 IPCONFIG                   
 3.2.5 NETSTAT                   
 3.2.6 ARP                   
 3.3 Internet應(yīng)用                   
 3.3.1 商業(yè)應(yīng)用                   
 3.3.2 廣告                   
 3.3.3 通信                   
 3.3.4 教育與科研                   
 3.3.5 娛樂                   
 3.4 Internet的訪問產(chǎn)品                   
 3.4.1 WinGopher Complete                   
 3.4.2 Pronto                   
 3.4.3 Internet Anywhere                   
 3.4.4 NetCruiser                   
 3.4.5 Internet Chameleon                   
 3.4.6 Internet-In-a-Box                   
 3.5 Internet漫游                   
 3.5.1 現(xiàn)有的漫游技術(shù)                   
 3.5.2 漫游網(wǎng)絡(luò)參考模型                   
 3.5.3 網(wǎng)絡(luò)漫游方式                   
 3.5.4 虛擬本地環(huán)境(VHE)                   
 3.5.5 QoS問題                   
 3.5.6 漫游發(fā)展趨勢                   
 3.6 Internet信息推送技術(shù)                   
 3.6.1 信息推送技術(shù)的發(fā)展                   
 3.6.2 "信息推送"對Internet的影響                   
 3.6.3 推送技術(shù)的分類                   
 3.6.4 推送技術(shù)的工作原理                   
 3.7 Internet數(shù)據(jù)安全性                   
 第4章 IP網(wǎng)絡(luò)技術(shù)                  
 4.1 IP傳輸技術(shù)                  
 4.1.1 IPOA                   
 4.1.2 MPOA                   
 4.1.3 IP over SDH/WDM                   
 4.1.4 光互連網(wǎng)絡(luò)                   
 4.2 IP接入技術(shù)                   
 4.2.1 高速Modem接入                   
 4.2.2 ISDN技術(shù)                   
 4.2.3 ADSL技術(shù)                   
 4.2.4 Cable Modem技術(shù)                   
 4.2.5 固定無線接入                   
 4.2.6 移動無線接入                   
 4.2.7 小結(jié)                  
 4.3 IP交換技術(shù)                  
 4.3.1 IP交換技術(shù)的產(chǎn)生                  
 4.3.2 IP交換的分類                  
 4.3.3 流驅(qū)動IP交換                   
 4.3.4 基于NHRP的IP交換                   
 4.3.5 拓撲驅(qū)動的IP交換                   
 4.3.6 ARIS與Tag交換比較                   
 4.3.7 流驅(qū)動與拓撲驅(qū)動的IP交換技術(shù)的比較                   
 4.3.8 IP交換系統(tǒng)                   
 4.4 IP網(wǎng)與現(xiàn)有網(wǎng)絡(luò)互連                  
 4.4.1 IP網(wǎng)與CHINANET                  
 4.4.2 IP網(wǎng)與CHINFO                  
 4.4.3 IP網(wǎng)與ATM                  
 4.4.4 IP網(wǎng)與SDH                   
 4.4.5 IP網(wǎng)與幀中繼                   
 4.4.6 IP網(wǎng)與X.25                   
 4.4.7 IP網(wǎng)與CATV                   
 4.4.8 IP網(wǎng)與其他網(wǎng)絡(luò)                   
 4.4.9 小結(jié)                  
 第5章 VoIP通信原理                  
 5.1 VoIP通信原理                  
 5.1.1 VoIP通信概述                  
 5.1.2 分組交換原理                  
 5.1.3 VoIP實現(xiàn)方法                  
 5.2 IP電話與傳統(tǒng)電話的比較                  
 5.2.1 工作方式比較                  
 5.2.2 電路交換原理                   
 5.2.3 交換方式比較                   
 5.2.4 關(guān)鍵技術(shù)比較                   
 5.2.5 小結(jié)                  
 5.3 VoIP體系結(jié)構(gòu)                  
 5.3.1 通信過程                  
 5.3.2 互連互通                  
 5.3.3 網(wǎng)絡(luò)協(xié)議                   
 5.3.4 體系結(jié)構(gòu)                   
 5.4 VoIP系統(tǒng)組成                  
 5.4.1 基本組成                  
 5.4.2 終端                   
 5.4.3 網(wǎng)關(guān)                   
 5.4.4 網(wǎng)守(GateKeeper)                   
 5.4.5 服務(wù)器                   
 5.5 VoIP的基本業(yè)務(wù)                   
 5.5.1 IP電話業(yè)務(wù)流程                   
 5.5.2 IP電話的業(yè)務(wù)類型                   
 5.5.3 業(yè)務(wù)交換                   
 5.5.4 主要應(yīng)用                   
 第6章 VoIP技術(shù)基礎(chǔ)                   
 6.1 語音處理技術(shù)                   
 6.1.1 語音質(zhì)量                   
 6.1.2 語音處理                   
 6.1.3 語音編碼                  
 6.2 計算機電話集成技術(shù)                  
 6.2.1 CTI的由來                  
 6.2.2 CTI基本概念                   
 6.2.3 CTI集成技術(shù)                   
 6.2.4 CTI的應(yīng)用                   
 6.2.5 CTI在中國                   
 6.3 QoS保證技術(shù)                   
 6.3.1 QoS體系結(jié)構(gòu)                   
 6.3.2 QoS基本技術(shù)                  
 6.3.3 業(yè)務(wù)模型                  
 6.3.4 QoS發(fā)展趨勢                   
 6.4 IP電話網(wǎng)絡(luò)管理                   
 6.4.1 計費與客戶管理                   
 6.4.2 計費與結(jié)算方式                   
 6.4.3 網(wǎng)絡(luò)管理                  
 6.4.4 管理規(guī)則                  
 6.5 IP電話系統(tǒng)構(gòu)造實例                  
 6.5.1 系統(tǒng)架構(gòu)                  
 6.5.2 系統(tǒng)實現(xiàn)                  
 6.5.3 軟件描述                  
 第7章 VoIP技術(shù)標準                   
 7.1 VoIP相關(guān)組織和協(xié)議                   
 7.1.1 VoIP相關(guān)組織                   
 7.1.2 VoIP相關(guān)協(xié)議                  
 7.2 H.323通信協(xié)議棧                  
 7.2.1 H.323標準概況                  
 7.2.2 H.323協(xié)議棧                  
 7.2.3 H.323呼叫建立                   
 7.3 初始會話協(xié)議                   
 7.3.1 SIP機制                   
 7.3.2 SIP高級服務(wù)                   
 7.3.3 SIP安全機制                   
 7.3.4 SIP與H.323的比較                   
 7.4 媒體網(wǎng)關(guān)到媒體控制器協(xié)議                   
 7.4.1 MGCP需求概述                   
 7.4.2 MGCP機制                   
 7.4.3 MGCP呼叫流程                  
 7.5 資源預留協(xié)議                  
 7.5.1 RSVP概況                  
 7.5.2 RSVP機制                  
 7.5.3 RSVP提供的服務(wù)                   
 第8章 VoIP系統(tǒng)市場與經(jīng)濟分析                  
 8.1 VoIP系統(tǒng)市場分析                  
 8.1.1 國際市場分析                  
 8.1.2 國內(nèi)市場分析                  
 8.1.3 運營商市場策略                  
 8.2 VoIP系統(tǒng)經(jīng)濟分析                   
 8.2.1 基礎(chǔ)數(shù)據(jù)測算                   
 8.2.2 財務(wù)評價                   
 8.2.3 不確定性分析                  
 8.2.4 項目的后評價                  
 第9章 VoIP網(wǎng)絡(luò)技術(shù)分析                  
 9.1 系統(tǒng)概述                  
 9.1.1 業(yè)務(wù)預測                  
 9.1.2 技術(shù)標準                   
 9.1.3 QoS                   
 9.2 VoIP系統(tǒng)組成                   
 9.2.1 VoIP網(wǎng)絡(luò)結(jié)構(gòu)                   
 9.2.2 協(xié)議                  
 9.2.3 信令                   
 9.3 業(yè)務(wù)類型的選擇                  
 9.3.1 業(yè)務(wù)類型的分類                  
 9.3.2 業(yè)務(wù)的實現(xiàn)                  
 9.3.3 VoIP業(yè)務(wù)IVR的流程                  
 9.3.4 IP電話提供的增值業(yè)務(wù)                  
 9.4 網(wǎng)絡(luò)組織方案                  
 9.4.1 VoIP系統(tǒng)建設(shè)原則                  
 9.4.2 網(wǎng)絡(luò)容量估算                  
 9.4.3 承載網(wǎng)組織方案                  
 9.4.4 網(wǎng)關(guān)設(shè)置方式                  
 9.4.5 多廠家網(wǎng)關(guān)互通方案                  
 9.5 網(wǎng)絡(luò)支持系統(tǒng)建設(shè)方案                  
 9.5.1 計費系統(tǒng)的方案                  
 9.5.2 認證/計費系統(tǒng)容量設(shè)計                  
 9.5.3 網(wǎng)管系統(tǒng)建設(shè)方案                   
 9.5.4 業(yè)務(wù)管理                   
 9.5.5 VoIP網(wǎng)絡(luò)的系統(tǒng)安全                  
 第10章 IP電話系統(tǒng)建設(shè)實例                  
 10.1 概述                   
 10.1.1 背景分析                   
 10.1.2 依據(jù)及研究范圍                   
 10.1.3 投資的必要性及可行性                   
 10.2 系統(tǒng)建設(shè)方案                   
 10.2.1 業(yè)務(wù)預測                   
 10.2.2 網(wǎng)絡(luò)方案                   
 10.3 投資估算                   
 10.4 項目實施安排                   
 10.4.1 實施步驟                   
 10.4.2 工作界面                   
 10.4.3 機房安裝環(huán)境                   
 10.4.4 測試及驗收                   
 10.5 經(jīng)濟評價                   
 第11章 應(yīng)用解決方案及相關(guān)產(chǎn)品                   
 11.1 個人用戶解決方案及產(chǎn)品                   
 11.1.1 解決方案                   
 11.1.2 終端軟件                   
 11.1.3 安裝使用--IP Phone                   
 11.2 企業(yè)用戶解決方案及產(chǎn)品                   
 11.2.1 解決方案                   
 11.2.2 網(wǎng)關(guān)產(chǎn)品                  
 11.2.3 產(chǎn)品實例--中興ZXIP10-TG IP                   
 11.3 運營商解決方案及產(chǎn)品                   
 11.3.1 VoIP公眾網(wǎng)方案                   
 11.3.2 產(chǎn)品實例--華為Quidway A8010 VoIP                  
 11.4 中國電信IP電話實驗網(wǎng)                   
 11.4.1 網(wǎng)絡(luò)結(jié)構(gòu)                   
 11.4.2 網(wǎng)絡(luò)設(shè)備                   
 11.4.3 網(wǎng)絡(luò)業(yè)務(wù)                  
 第12章 XoIP技術(shù)展望                  
 12.1 VoIP相關(guān)服務(wù)                  
 12.1.1 IP傳真(FoIP)                  
 12.1.2 IP尋呼                  
 12.1.3 IP電視電話                   
 12.1.4 IP電話漫游                   
 12.2 IP電子商務(wù)                   
 12.2.1 業(yè)務(wù)特點                   
 12.2.2 系統(tǒng)框架                  
 12.2.3 安全機制                  
 12.3 IP虛擬專用網(wǎng)                  
 12.3.1 VPN over IN                  
 12.3.2 VPN over IP                  
 12.3.3 IP虛擬專用網(wǎng)解決方案                   
 12.4 IP PBX                  
 12.5 軟交換                  
 12.6 Web呼叫中心                  
 附錄 縮略語                  
 參考文獻