UNIT 1 LOGISTICS(12學時)
Part I Logistics and Logistics Management
Text 1 An Introduction to Logistics(4學時)
Text 2 Logistics Management(2學時)
Text 3 Supply Chain Management(2學時)
Part II Logistics Strategies
Text 1 Distribution(2學時)
Text 2 Key Issues for Logistics Effectiveness(2學時)
UNIT 2 CUSTOMER SERVICE(4學時)
Part I An Introduction to Customer Service(2學時)
Part II How to Improve Customer Service(2學時)
UNIT 3 TRANSPoRTATIoN(14學時)
Part I Transportation Modes
Text 1 An Overview(2學時)
Text 2 Water Transportation(4學時)
Text 3 Containerization(2學時)
Part II Transportation Strategy
Text l Transportation Management(2學時)
Text 2 Modal Choice and Multi—modal Transportation Cost(2學時)
Text 3 Shipping Documents(2學時)
UNIT 4 PACKAGING(8學時)
Part I An Introduction(2學時)。
PartⅡPacking Function(2學時)
Part lII Packing Methods(2學時)
Part IV Marking(2學時)
UNIT 5 INVENTORY AND WAREHOUSE MANAGEMENT(9學時)
Part I Inventory Management
Text 1 An Introduction to Inventory Management(2學時)
Text 2 Rationale for Carrying Inventory(2學時)
Text 3 Cargo Handling Operation(2學時)
Part II Warehouse Facilities
Text 1 Lift Truck(1學時)
Text 2 Racking(1學時)
Text 3 Conveyor Systems(1學時)
UNIT 6 PURCHASING(5學時)
Part I The Importance of Purchasing(2學時)
PartⅡPurchasing Process(2學時)
Part III Managing the Suppliers(1學時)
UNIT 7 LOGISTICS TELECoMMUNICATIoN(3學時)
Part I Business Correspondence(1學時)
Part II Fax(1學時)
Part III E-mail(1學時)
Supplementary Reading’
Useful Expressions for Letter Writing
UNIT 8 LOGISTICS DOCUMENTS(3—5學時)
附錄1 LOGISTICAL TERMS
附錄2 REFERENCE KEYS TO THE EXERCISES
主要參考文獻