Chapter 1 會晤 Unit 1 Receiving the Customer 迎接客戶 Unit 2 Making an Invitation 邀請客戶 Unit 3 Making an Introduction 介紹認識 Unit4 Seeing a Customer Off 送別客戶 Chapter 2 安排 Unit 1 Making an Arrangement 安排約會 Unit 2 Changing the Appointment 更改約會 Unit 3 Arranging a Meeting 安排會議 Chapter 3 談判 Unit 1 At the Exhibition 展覽會上 Unit 2 Inquiries 詢盤問價 Un計3 Bargains 討價還價 Unit 4 Analysing Quality 分析品質(zhì) Unit 5 Product Quantity 產(chǎn)品數(shù)量 Un計6 Order 預(yù)訂貨物 Unit 7 Discount and Commission 折扣傭金 Unit 8 Talking about Payment 討論付款 Unit 9 Financing 融通資金 Unit 10 Underwriting a Contract 簽訂合同 Unit 11 Packing 商品包裝 Unit 12 Date of Delivery 交貨日期 Unit 13 Customs Entries and Duties 海關(guān)申報 Unit 14 Inspection 檢驗貨物 Unit 15 Business Insurance 商業(yè)保險 Unit 16 Complaints 申訴抱怨 Unit 17 Claim 索賠損失 Unit 18 After-sale Service 售后服務(wù) Unit 19 Compensation Trade 補償貿(mào)易 Unit 20 Agency 代理商家 Unit 21 Joint ventures 合資企業(yè) Unit 22 Bid and Tender 招標投標 Unit 23 Registration of Trade Marks 注冊商標 Unit 24 Processing and Assembling 加工裝配 Unit 5 Product Promotion 產(chǎn)品推銷 Unit 26 Technology Transfer 技術(shù)轉(zhuǎn)讓