英語商務(wù)信函寫作

preface
chapter 1 溝通方式media selection
1商務(wù)溝通概述business communication
2信息流information flow
3溝通的目的communication objectives
4溝通的障礙barriers to communication
5口頭與書面spoken and written channels
6媒體的選擇media selection
7有效的溝通effective communication
chapter 2 自我定位coordinating yourself
1溝通過程the communication process
2目標(biāo)讀者coordinating your audience
3自我定位coordinating yourself
4國際信函writing international letters
5善意提醒an ethical issue
chapter 3 基本構(gòu)成standard parts
1信頭letter head
2日期date line
3信內(nèi)地址inside address
4稱呼salutations
5正文the body of fl letter
6結(jié)尾敬語complimentary close
7簽名writer's signature，name and title
chapter 4 任選部分optional parts
1參考編號reference numbers
2經(jīng)辦人attention line
3事由subject line
4附件enclosures
5抄送distribution notation
6附言postscript
7內(nèi)部代號the typist's initial(s)
chapter 5 商務(wù)信函的格式formatting letters
1概述an overview
2齊頭式block style
3齊頭變體式block style with modified paragraphs
4部分齊頭式block style with indented parts
5簡易式simplified style
6備忘錄式memo style
chapter 6 數(shù)詞的寫法amounts and numbers
1數(shù)詞的寫法word style or numeral style
2只能使用阿拉伯?dāng)?shù)詞only numerals
3只能使用文字?jǐn)?shù)詞only in words
4注意事項important cautions
chapter 7 準(zhǔn)確和正確correctness
1術(shù)語準(zhǔn)確accuracy with industrial terms
2信息準(zhǔn)確information accuracy
3語義正確correct messages
4用詞準(zhǔn)確correct diction
5語法正確correct grammar
6拼寫正確spelling notes
7標(biāo)點正確right punctuations
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