國際標(biāo)準(zhǔn)化組織ISO 9001審核實踐指南

ISO 9001審核實踐小組介紹
Introduction to the ISO 9001 Auditing Practices GrouD
兩階段審核方式的必要性
The Need for a 2-stage Approach tO Auditing
使QMS瞄向組織成就和經(jīng)營成功
Aligning the QMS with the Achievement of Organizarional
and Business Success
過程的識別
Identification of Processes
理解過程方法
Understanding the Process Approach
“適當(dāng)時”過程的確定
Determination of the“Where Appropriate”Processes
審核“適當(dāng)時”要求
Auditing the“Where Appropriate”Requirements
證實與標(biāo)準(zhǔn)的符合性
Demonstrating Conformity to the Standard
特定任務(wù)、活動或過程的審核與整個體系相聯(lián)系
Linking an Audit of a Particular Task，Activitv or Process
to the Overall System
審核持續(xù)改進
Auditing Continual Improvement
審核具有最低限度文件的QMS
Auditing a QMS Which has Minimum Documentation
如何審核最高管理者過程
How to Audit Top Management Processes
審核檢查表的作用和價值
The Role and Value of the Audit Checklist
ISO 9001：2000的范圍、質(zhì)量管理體系(QMS)的范圍和注冊／認證范圍
ScoDe of ISO 900 1：2000，Scope of Quality Management
System and the Scope of Registration／Certification
如何在審核過程中增值
HOW to Add Value During the Audit Process
審核“能力”和“所采取措施的有效性”
Auditing“Competence”and the“Effectiveness of Actions Taken”
審核法律法規(guī)要求
Auditing Statutory and Regulatory Requirements
審核質(zhì)量方針、質(zhì)量目標(biāo)和管理評審
Auditing Quality Policy，Quality Obj ectives and
Management Review
審核監(jiān)視和測量裝置的控制
Auditing the Control of Monitoring and Measuring Devices
有效使用ISO 19011
Making Effective Use of ISO 19011
審核顧客反饋過程
Auditing Customer Feedback Processes
出具不符合項
Documenting a Nonconformity
評審和關(guān)閉不符合項的指南
Guidance for Reviewing and Closing Nonconformities
審核內(nèi)部溝通
Auditing Internal Communications
審核預(yù)防措施
Auditing Preventive Action
審核服務(wù)組織
Auditing Service 0rganizations
第三方審核員的公正性和利益沖突
Third Party Auditor Impartiality and Conflict of Interest
審核內(nèi)部審核的有效性
Auditing the Effectiveness of the Internal Audit
審核電子化管理體系(EBMS)
Auditing Electronic Based Management Systems