前言
Unit One：Globalization 全球化
Unit Two：Employment 就業(yè)
Unit Three：Building Customer Relationship 建立客戶關系
Unit Four：Management Style 管理風格
Unit Five：Information Revolution 信息革命
Unit Six：Labor Markets 就業(yè)市場
Unit Seven：Customer Delight 客戶喜悅
Unit Eight：Ethics and Competitiveness 道德倫理與競爭能力
Unit Nine：when in Rome Sell As the Romans Do 入鄉(xiāng)隨俗
Unit Ten：Global Managers for Global Businesses 全球商務與全球化經理
Unit Eleven：Let the Dollar Drop 讓美元貶值
Unit Twelve：Living with the Enemy 與狼共舞
Unit Thirteen：Anti-dumping：Trade Remedy or Threat 反傾銷：良藥還是威脅
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