第一篇助理人力資源管理師英語 VolumeⅠEnglish for Assistant Human Resource Manager ?shù)?單元人力資源管理的戰(zhàn)略職能 Unit 1The Strategic Role of Human Resource Management 1.1什么是人力資源管理?What Is Human Resource Management? 1.2為什么人力資源管理對所有管理者都是很重要的?Why Is HR Management Important to All Managers? 1.3人力資源部門的管理職責(zé) Human Resource Departments HR Management Responsibilities 1.4直線部門和職能部門人力資源管理職能的協(xié)調(diào) Cooperative Line and Staff Human Resource Management ?shù)?單元人力資源規(guī)劃 Unit 2Human Resource Planning 2.1人力資源規(guī)劃的作用The Role of Human Resource Planning 2.2人力資源規(guī)劃和企業(yè)規(guī)劃 Human Resource Planning and Business Planning 2.3剛性和柔性的人力資源規(guī)劃Hard and Soft Human Resource Planning 2.4人力資源規(guī)劃與人力規(guī)劃Human Resource Planning and Manpower Planning 2.5人力資源規(guī)劃的局限性Limitations of Human Resource Planning 2.6人力資源規(guī)劃的理論基礎(chǔ)The Incidence and Rationale for Human Resource Planning 2.7人力資源規(guī)劃的組織背景The Organizational Context of Human Resource Planning 2.8勞動力市場的含義The Labor Market Context 2.9人力資源規(guī)劃的目的Aims of Human Resource Planning 2.10人力資源規(guī)劃的過程The Process of Human Resource Planning 2.11人力資源專業(yè)人員對人力資源規(guī)劃的貢獻The Contribution of HR to Human Resource Planning ?shù)?單元人員招聘 Unit 3Recruiting Job Candidates 3.1引言Introduction 3.2作為職位候選人來源的招聘廣告Advertisingas a Source of Candidates 3.3作為職位候選人來源的職業(yè)介紹所Employment Agencies as a Source of Candidates 3.4作為職位候選人來源的招聘執(zhí)行人員Executive Recruiters as a Source of Candidates 3.5作為職位候選人來源的校園招聘College Recruiting as a Source of Candidates 3.6作為職位候選人來源的員工推薦與自薦求職 Referrals and Walkins as a Source of Candidates 3.7計算機化的員工數(shù)據(jù)庫 Computerized Employee Data Bases 3.8招聘更加多樣的勞動力Recruiting a More Diverse Work Force 3.9招聘方法的使用 Recruiting Methods Used ?shù)?單元培訓(xùn)技術(shù) Unit 4Training Techniques 4.1演示法 Demonstration 4.2教練法 Coaching 4.3工作輪換法/有計劃的經(jīng)驗 Job Rotation/Planned Experience 4.4工作指導(dǎo)法 Job Instruction 4.5問答法 Question and Answer 4.6任務(wù)法 Assignments 4.7項目法 Projects 4.8指導(dǎo)閱讀法 Guided Reading 4.9演講法Lecture 4.10談話法Talk 4.11討論法 Discussion 4.12發(fā)現(xiàn)法 Discovery Method 4.13程序?qū)W習(xí)法Programmed Learning 4.14案例研究法Case Study 4.15角色扮演法Role Playing 4.16小組演練法Group Exercises 4.17團隊動力培訓(xùn)法Group Dynamics ?shù)?單元績效評估 Unit 5Performance Evaluation 5.1績效評估的目的Purposes of Performance Evaluation 5.2績效評估和激勵 Performance Evaluation and Motivation 5.3我們評估什么? What Do We Evaluate? 5.4績效評估的方法 Methods of Performance Evaluation 5.5潛在問題 Potential Problems 5.6克服潛在問題Overcoming the Problems ?shù)?單元薪酬體系 Unit 6Reward Systems 6.1內(nèi)在的報酬Intrinsic Rewards 6.2外在的報酬Extrinsic Rewards ?shù)?單元集體談判流程 Unit 7The Collective Bargaining Process 7.1什么是集體談判? What Is Collective Bargaining? 7.2什么是真心實意的談判What Is Good Faith Bargaining? 7.3談判的團隊The Negotiating Team 7.4談判的項目 Bargaining Items 7.5談判的階段Bargaining Stages 7.6僵局、調(diào)解和罷工Impasses,Mediation and Strikes 7.7合同協(xié)議The Contract Agreement Itself 7.8工會化后的變化Changes to Expect After Being Unionized 助理人力資源管理師英語模擬題 助理人力資源管理師英語模擬題參考答案 第二篇人力資源管理師英語 VolumeⅡEnglish for Human Resource Manager ?shù)?單元知識管理 Unit 8Knowledge Management 8.1知識管理的定義Knowledge Management Defined 8.2知識的概念The Concept of Knowledge 8.3知識的類型Types of Knowledge 8.4知識管理的目的和意義The Purpose and Significance of Knowledge Management 8.5知識管理的方法Approaches to Knowledge Management 8.6創(chuàng)造知識的公司The Knowledgecreating Company 8.7以資源為基礎(chǔ)的方法The Resourcebased Approach 8.8知識管理問題 Knowledge Management Issues 8.9人力資源管理對知識管理的貢獻The Contribution of HR to Knowledge Management 8.10人力資源管理的10種貢獻方式Ten Ways in Which HR Can Contribute ?shù)?單元工作分析步驟 Unit 9Steps in Job Analysis ?shù)?0單元組織裁員 Unit 10Release from the Organization 10.1總則General Considerations 10.2冗員的原因 Causes of Redundancy 10.3設(shè)定更高的績效標(biāo)準Setting Higher Performance Standard 10.4自愿離職Voluntary Release 10.5組織裁員的管理——HR職能部門的角色Managing Organizational Release—the Role of the HR Runction 10.6倫理的和職業(yè)的考慮Ethical and Professional Considerations 10.7職業(yè)發(fā)展動力學(xué)Career Dynamics 10.8組織的裁員活動Organizational Release Activities ?shù)?1單元培訓(xùn)需求分析 Unit 11Identifying Training Needs 11.1培訓(xùn)需求分析——目標(biāo)Training Needs Analysis—Aims 11.2培訓(xùn)需求分析——范圍Training Needs Analysis—Areas 11.3信息源Sources of Information 11.4需求分析的方法Methods of Analyzing Needs 11.5培訓(xùn)和學(xué)習(xí)規(guī)范Training and Learning Specifications 11.6績效評估 Performance Reviews 11.7培訓(xùn)調(diào)查 Training Surveys第12單元培訓(xùn)評估 Unit 12Evaluating Training 12.1評估的層面 Levels of Evaluation 12.2培訓(xùn)評估的應(yīng)用Application of Training Evaluation ?shù)?3單元職業(yè)發(fā)展 Unit13Career Development 13.1職業(yè)發(fā)展階段Career Stages 13.2職業(yè)錨Career Anchors 13.3有效的職業(yè)發(fā)展實踐Effective Career Development Practices 13.4個人腳注:個人職業(yè)發(fā)展 A Personal Footnote: Individual Career Development ?shù)?4單元360度反饋 Unit 14360degree Feedback 14.1360度反饋的定義 360degree Feedback Defined 14.2360度反饋的使用 Use of 360degree Feedback 14.3360度反饋的原理 Rationale for 360degree Feedback 14.4360度反饋的方法360degree Feedback—Methodology 14.5360度反饋的利與弊 360degree Feedback—Advantages and Disadvantages 14.6360度反饋的成功標(biāo)準360degree Feedback—Criteria for Success ?shù)?5單元基于績效的薪酬 Unit 15Performancebased Compensation 15.1什么是基于績效的薪酬?What Is Performancebased Compensation? 15.2基于績效的薪酬與期望理論的關(guān)系Linking Performancebased Compensation and Expectancy Theory 15.3績效薪酬在實踐中的運用Performancebased Compensation in Practice?shù)?6單元彈性福利 Unit 16Flexible Benefits 16.1什么是彈性福利? What Are Flexible Benefits? 16.2彈性福利與期望理論的關(guān)系Linking Flexible Benefits and Expectancy Theory 16.3彈性福利在實踐中的運用Flexible Benefits in Practice ?shù)?7單元工作滿意度 Unit 17Job Satisfaction 17.1測量工作滿意度Measuring Job Satisfaction 17.2作為因變量的工作滿意度Job Satisfaction as a Dependent Variable 17.3作為自變量的工作滿意度 Job Satisfaction as an Independent Variable ?shù)?8單元國際化人力資源管理研究 Unit 18Nature of International HRM 18.1國際化人力資源管理International Human Resource Management(IHRM) 18.2所選國家或地區(qū)的國際人力資源管理實務(wù)IHRM Practices of Selected Countries or Regions ?shù)?9單元合資企業(yè)人力資源管理——中國模式 Unit 19The Human Resource Management of the Joint Venture Organization: Chinese Model 19.1公司背景Background of the Company 19.2改革中的企業(yè) A Reformed Enterprise 19.3合資:走向失敗The Joint Venture: towards Failure 19.4來自“婆婆”的干預(yù)Interference from the “Mother-in-law” 19.5中國人的工作價值觀 Chinese Work Values 19.6在中國的中外合資企業(yè)International Joint Ventures in China 19.7中外合資企業(yè)的動機和激勵機制Motivation and Reward Systems in Chinese International Joint Ventures 19.8合資企業(yè)管理的建議Implications for the Management of Joint Ventures 人力資源管理師英語模擬題 人力資源管理師英語模擬題參考答案 附錄Appendix: 人力資源管理專業(yè)術(shù)語Glossary