UNIT 1 Building up Business Relations 第一單元 建立業(yè)務(wù)關(guān)系 Visiting a Company 訪(fǎng)問(wèn)公司 Receiving a Visitor 接待客人 Obtaining Business Information 獲取商務(wù)信息 UNIT 2 Product Presentation 第二單元 產(chǎn)品介紹 Presenting New Products 介紹新產(chǎn)品 Recommending Products 推薦產(chǎn)品 Comparing Products 比較產(chǎn)品 UNIT 3 Enquiries 第三單元 詢(xún)盤(pán) Making an Inquiry 詢(xún)盤(pán) Asking for the Lowest Quotation 要求最低報(bào)價(jià) Inquiring Business Information 了解商務(wù)信息 UNIT 4 Offers&Counter-offers 第四單元 報(bào)盤(pán)與還盤(pán) Non-firm Offer 報(bào)虛盤(pán) Firm Offer 報(bào)實(shí)盤(pán) Counter Offer 還盤(pán) UNIT 5 Prices & Discount 第五單元 價(jià)格折讓 Inquiring About Prices 詢(xún)價(jià) Demanding the Best Price 要求最仇惠價(jià) Meeting Each Other Half-Way 各讓一半 UNIT 6 Terms of Payment 第六單元 付款條件 Arranging Payment 付款安排 Demanding Payment by L/C 要求用信用證支付 Demanding to Pay by D/A or D/P 要求用D/A或D/P付款 UNIT 7 Packaging&Marks 第七單元 包裝與標(biāo)志 Discussing the-Transport Packing of Goods 討論運(yùn)輸包裝 Discussing the Selling Packaging of Goods 討論銷(xiāo)售包裝 Discussing Markings 討論包裝標(biāo)志 UNIT 8 Insurance 第八單元 保險(xiǎn) Inquiring About Insurance 詢(xún)問(wèn)保險(xiǎn) Covering WPA and the Risk of Breakage 投水漬險(xiǎn)和破碎險(xiǎn) Insuring the Goods Against All Risks 投保一切險(xiǎn) UNIT 9 Shipment 第九單元 裝運(yùn) Setting the Date of Shipment 確定裝運(yùn)日期 Suggesting Transshipment 建議轉(zhuǎn)船 Talking About Partial Shipment 討論分批裝運(yùn) UNIT 10 Contract 第十單元 合同 Going Over the Terms of the Contract 檢查合同條款 Negotiating the Contract 討論合同 Signing the Contract 簽訂合同 UNIT 11 Agency & Commission 第十一單元 代理與傭金 Applying for Sole Agency 申請(qǐng)擔(dān)任獨(dú)家代理 Granting Sole Agency 準(zhǔn)予擔(dān)任獨(dú)家代理 Renewing an Agency Agreement 延長(zhǎng)代理協(xié)議期限 UNIT 12 Comlolaints & Claims 第十二單元 投訴與索賠 Complaining About Poor Packing 投訴不良包裝 Making the Claim with the Supplier 向供貨商提出索賠 Settling the Complaint 解決投訴 Key to the Exercises 練習(xí)參考答案 Bibliography 參考書(shū)目
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