Part Ⅰ Spoken Business English商貿(mào)英語(yǔ)口語(yǔ) Unit 1 Receiving Visitors接待來(lái)訪者 Unit 2 Hosting a Guest招待客人 Unit 3 Company Presentation公司介紹 Unit 4 Establishing Business Relation建立業(yè)務(wù)關(guān)系 Unit 5 Product Presentation產(chǎn)品介紹 Unit 6 Inquiries詢盤(pán) Unit 7 Offer&Counter—offer報(bào)盤(pán)與還盤(pán) Unit 8 Prices/Discount/Commission價(jià)格/折扣/傭金 Unit 9 Terms of Payment付款條件 Unit 10 Packing&Marks包裝與標(biāo)志 Unit 11 Insurance 保險(xiǎn) Unit 12 Shipment裝船 Unit 13 Contract合同 Unit 14 Agency代理 Unit 15 Complaints&Claim申訴與索賠 Part Ⅱ Business English Letters商貿(mào)英語(yǔ)信函 Unit 1 Status Inquiry資信調(diào)查 Unit 2 Building up Business Relation建立業(yè)務(wù)關(guān)系 Unit 3 Inquiry詢盤(pán) Unit 4 Offer&Counter-offer報(bào)盤(pán)與還盤(pán) Unit 5 Terms&Modes of Payment支付條款及支付方式 Unit 6 Packing&Marks包裝與嘜頭 Unit 7 Shipment裝運(yùn) Unit 8 Insurance保險(xiǎn) Unit 9 Complaints&Claims投訴與索賠 Unit 10 Agency代理 Part Ⅲ Keys to Simulated Exercises參考答案