你一定會說的商務英語口語

Part 1人力資源管理 Human Resources Management
　Unit 1 求職信息 Job-hunting Information
　Unit 2 面試準備Preparing for an Interview
　Unit 3 服裝儀容Grooming
　Unit 4 約定面試 Making an Appointment for Interview
　Unit 5 開場白 Opening Remarks
　Unit 6 自我介紹Self-introduction
　Unit 7 家庭情況Family Information
　Unit 8 教育背景Education Background
　Unit 9求職原因Reasons for Application
　Unit 10 工作經驗Work Experience
　Unit 11 語言水平Language Proficiency
　Unit 12 其他技能Other Skills
　Unit 13 業(yè)余愛好Hobbies
　Unit 14 品質、個性Personality and Character
　Unit 15 優(yōu)缺點Strengths and Weaknesses
　Unit 16 工作需求Working Requirement
　Unit 17 關于公司About the Company
　Unit 18 關于薪水About Salary
　Unit 19 長期目標Long-term Goals
　Unit 20 有何問題Any Questions
　Unit 21 結束面試Ending the Interview
　Unit 22 簽訂合同Signing a Contract
　Unit 23 工作培訓Work Training
　Unit 24 日常辦公事務Daily Office Routine
　Unit 25 工作換班Work Shift
　Unit 26 加班加點Working Overtime
　Unit 27 申請休假Asking for Leave
　Unit 28 上班遲到Late for Work
　Unit 29 工作失誤Working Faults
　Unit 30 工作壓力Working Pressure
　Unit 31 調換部門Transferring Department
　Unit 32 年終考核Bonus and Performance Review
　Unit 33 獎勵員工Employee Rewards
　Unit 34 匯報工作Reporting
　Unit 35 提交辭呈Giving Notice of Resignation
　Unit 36 挽留員工Persuade the Employee
　Unit 37 解雇員工Firing an Employee
　Unit 38 失業(yè)危機Unemployment Crisis
　Unit 39 電話查詢Telephone Inquiry
Part 2 商務交際Business Communications
　Unit 40 打錯電話Calling a Wrong Number
　Unit 41 電話轉接Calling a Switchboard
　Unit 42 留言事宜Leaving a Message
　Unit 43 電話故障Bad Connections
　Unit 44 國際長途International Call
　Unit 45 安排約會Arranging an Appointment
　Unit 46 推遲約會Putting off an Appointment
　Unit 47 取消約會Cancelling an Appointment
　Unit 48 拜訪客戶Visiting Clients
　Unit 49 商務接待Reception
　Unit 50 參觀工廠Visiting Factories
　Unit 51 公司介紹Introduction of the Company
　Unit 52 商務會餐Business Meals
　Unit 53 安排活動Arranging Activities
　Unit 54 禮尚往來Presenting Gifts
　Unit 55 送別客戶Seeing off Customers
Part 3 商業(yè)實務Practical Operation
　Unit 56 建立貿易關系Establishing Trade Relations
　Unit 57 詢盤Inquiry
　Unit 58 報盤Offer
　Unit 59 還盤Counter-offer
　Unit 60 接受和成交Acceptance and Conclusion of Business
　Unit 61 訂貨Ordering Goods
　Unit 62 缺貨Lack of Goods
　Unit 63 訂貨數量Quantity of the Order
　Unit 64 貨物質量Quality of Goods
　Unit 65 資信調查Credit Inquiry
　Unit 66 包裝方式Mode of Packing
　Unit 67 包裝說明Packing Instruction
　Unit 68 裝運方式Ways of Shipment
　Unit 69 裝運期限Date of Shipment
　Unit 70 租船、訂艙Chartering a Vessel and Booking Shipping Space
　Unit 71 卸貨港Unloading Port
　Unit 72 匯付Remittance
　Unit 73 托收Collection
　Unit 74 信用證Letter of Credit
　Unit 75 分期付款Installment
　Unit 76 保險險別Insurance Coverage
　Unit 77 保險費率Insurance Rate
　Unit 78 簽訂合同Signing a Contract
　Unit 79 修改合同Revision of a Contract
　Unit 80 違約Breach of a Contract
　Unit 81 商品檢驗Commodity Inspection
　Unit 82 海關檢驗Customs Examination
　Unit 83 關稅Customs Duty
　Unit 84 質量投訴Complaints about Quality
　Unit 85 短重投訴Camplaints about Short Quantity
　Unit 86 錯發(fā)貨物Wrong Shipment
　Unit 87 索賠Claims
　Unit 88 訴諸仲裁Arbitration
Part 4 商業(yè)衍生環(huán)節(jié)Deriving Sectors of Business
　Unit 89 傭金Commission
　Unit 90 商標Trademark
　Unit 91 招標Bidding
　Unit 92 投標Tender
　Unit 93 專利Patent
　Unit 94 合資企業(yè)Joint Venture
　Unit 95 補償貿易Compensation Trade
　Unit 96 技術轉讓Technology Transfer
　Unit 97 加工業(yè)務Processing Business
　Unit 98 裝配業(yè)務Assembling Business
　Unit 99 融資Financing
Part 5 商務會議Business Conferences
　Unit 100 會議籌備Preparing for a Meeting
　Unit 101 會議開始Beginning the Meeting
　Unit 102 會議議程Agenda
　Unit 103 發(fā)表意見Opinions
　Unit 104 總結閉會Summarization and Adjournment
Part 6公司運作 Company Operation
　Unit 105 競爭Competition
　Unit 106 合作關系Partnership
　Unit 107 新產品發(fā)布會Product Launch
　Unit 108記者招待會Press Conference
　Unit 109 公司財務Financial Affairs
　Unit 110 公司網站Company Website
　Unit 111 福利Welfare
　Unit 112 外貿政策Foreign Trade Policy
Part 7 市場營銷Marketing & Sales
　Unit 113 市場調研 Market Research
　Unit 114 目標消費者Target Audience
　Unit 115 登門推銷Promotion by Salesperson
　Unit 116 廣告運作Advertising Campaign
　Unit 117 選擇媒體Choosing Media
　Unit 118 廣告細節(jié)Details of an Advertisement
　Unit 119 促銷活動Promotional Events
　Unit 120 貿易展覽Trade Shows
　Unit 121 準備展會Preparing for a Trade Show
　Unit 122 產品演示Product Demonstrations
　Unit 123 售后服務After-sale Service
　Unit 124 銷售代理商Sales Agent
　Unit 125 申請代理Application of Being an Agent
　Unit 126 指定代理Appointing an Agent
Part 8 電子商務E-commerce
　Unit 127 網上購物Shopping Online
　Unit 128 網上找客戶Looking for Customers Online
　Unit 129 網絡營銷E-marketing
　Unit 130 電子郵件E-mail
　Unit 131 網上銀行E-bank
　Unit 132 網上拍賣Online Auction
　Unit 133 網上炒股Online Stock
Part 9 客戶關系管理Customer Relationship Management
　Unit 134 顧客投訴Customer Complaint
　Unit 135 向經理投訴Complaining to the Manager
　Unit 136 處理投訴Dealing with Complaints
　Unit 137 公共關系Public Relations
　Unit 138 公司紀念品Company Gifts
　Unit 139 商業(yè)信函Business Letters
　Unit 140 信函附件Enclosure
Part 10 商務旅行Business Trip
　Unit 141 關于護照About Passport
　Unit 142 申請簽證Applying for a Visa
　Unit 143 訂飛機票Booking a Plane Ticket
　Unit 144 安全檢查Security Check
　Unit 145 行李托運Checking Luggage
　Unit 146 登機Getting Aboard
　Unit 147 在飛機上On the Plane
　Unit 148 轉機Transit
　Unit 149 過海關Passing the Customs
　Unit 150 買火車票Buying a Train Ticket
　Unit 151 問路Asking the Way
　Unit 152 乘公交車By Bus
　Unit 153 乘船By Ship
　Unit 154 乘地鐵By Subway
　Unit 155 乘出租車Taking a Taxi
　Unit 156 訂房間Reserving a Room
　Unit 157 入住登記Checking in
　Unit 158 電話叫醒Wake-up Call
　Unit 159 送洗衣物Laundry
　Unit 160 維修服務Maintenance
　Unit 161 賬單錯誤Bill Mistake
　Unit 162 結賬退房Checking out
　Unit 163 餐廳訂位Booking a Table
　Unit 164 在餐館At the Restaurant
　Unit 165 買紀念品Buying Souvenirs
　Unit 166 參觀游覽Sightseeing
Part 11 銀行業(yè)務Bank Business
　Unit 167 開立賬戶Opening an Account
　Unit 168 詢問利率Inquiring about Interest Rates
　Unit 169 存款Depositing
　Unit 170 取錢Withdrawing
　Unit 171 詢問余額Asking the Balance
　Unit 172 注銷賬戶Closing an Account
　Unit 173 支票兌現Cashing a Check
　Unit 174 外匯匯率The Rate of Exchange
　Unit 175 貨幣兌換Exchanging Money
　Unit 176 信用卡Credit Card
　Unit 177 租保管箱Renting a Safety Deposit Box
　Unit 178 存折掛失Reporting a Lost Passbook
　Unit 179 投資股市Investing in Stock Market
　Unit 180 流動資金貨款Flexible Cash Loan