Unit 1 Making Contact by Telephone電話聯(lián)絡 Unit 2 Business Travel 商務旅行 Unit 3 Entertaining Clients 款待客戶 Unit 4 Factory Tour參觀工廠 Unit 5 Business Negotiations 業(yè)務洽談 Unit 6 Terms of Payment 支付條件 Unit 7 Placing an Order 訂購貨物 Unit 8 Complaints and Apologies 投訴道歉 Unit 9 Management Meetings 經理會議 Unit 10 0rganizational Structure 組織結構 Unit 11 Marketing a New Product 推銷新品 Unit 12 Teamwork 團隊合作 Unit 13 Finance Management 財務管理 Unit 14 Personnel Management 人事管理 Unit 15 Enterprise Responsibility 企業(yè)責任 Unit 16 Company Growth 公司成長 Tapescript&Key