Chapter 1 Business Trips商務(wù)出行 Unit 1 Traffic交通 Unit 2 Bank銀行 Unit 3 Customs海關(guān) Unit 4 Hotel賓館 Unit 5 Touring and Shopping旅游和購(gòu)物 Chapter 2 Business Activities商務(wù)活動(dòng) Unit 1 Business Phone電話(huà) Unit 2 Reception接待 Unit 3 Visiting參觀(guān) Unit 4 Meeting會(huì)議 Unit 5 Product Launch新產(chǎn)品發(fā)布會(huì) Unit 6 Making a Product Presentation產(chǎn)品簡(jiǎn)報(bào) Unit 7 Describing Products產(chǎn)品描述 Unit 8 Trade Show參加商展 Unit 9 Market Research市場(chǎng)調(diào)研 Unit 10 Product Promotion產(chǎn)品推銷(xiāo) Unit 11 Placing an Order訂貨 Unit 12 Dispute Settlement爭(zhēng)端解決 Unit 13 Goods Returned and Replacing Goods退貨換貨 Unit 14 After-sale Service售后服務(wù) Chapter 3 Business Negotiations商務(wù)談判 Unit 1 Price Negotiation價(jià)格談判 Unit 2 Business Talk業(yè)務(wù)接洽 Unit 3 Agency代理 Unit 4 Commission and Discount傭金和折扣 Unit 5 Bid and Tender招標(biāo)和投標(biāo) Unit 6 Technology Transfer技術(shù)轉(zhuǎn)讓 Unit 7 Compensation Trade補(bǔ)償貿(mào)易 Chapter 4 Other Relevant Knowledge商務(wù)相關(guān)知識(shí) Unit 1 Interview面試 Unit 2 Staff公司員工 Unit 3 Corporate Culture公司文化 Unit 4 Corporate Training公司培訓(xùn) Unit 5 Business Environment商務(wù)環(huán)境 Unit 6 Business Etiquette商務(wù)禮儀 Unit 7 E-business電子商務(wù) Unit 8 Trade Mark and Patent商標(biāo)與專(zhuān)利 Unit 9 Joint Venture中外合資企業(yè) Unit 10 Culture and International Business文化與國(guó)際商務(wù)
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