商務英語開口就會說

Chapter 1 Job Interview求職面試
　Unit 1 Self-introduction個人介紹
　Unit 2 Education Background教育背景
　Unit 3 Work Experience工作經驗
　Unit 4 Reasons for Leaving離職原因
　Unit 5 Reasons for Interview面試原因
　Unit 6 Interview Result面試結果
Chapter 2 Office Routine辦公慣例
　Unit 1 Meeting and Greeting見面問候
　Unit 2 0ffice Equipment辦公設備
　Unit 3 Working Overtime加班加點
　Unit 4 Asking for Leave申請事假
　Unit 5 Rules ofBusiness Trip出差制度
Chapter 3 Salary and Benefits工薪待遇
　Unit 1 Salary薪酬待遇
　Unit 2 Promotion and Raise升遷加薪
　Unit 3 Personnel Transfer人事調動
　Unit 4 Annual Performance Evaluation年終考核
　Unit 5 Benefits福利待遇
　Unit 6 Award Celebration獲獎慶功
Chapter 4 Installation到任入職
　Unit 1 New Comer新人報到
　Unit 2 Working Environment辦公環(huán)境
　Unit 3 StaffInvestigation員工調查
　Unit 4 StaffTraining員工培訓
　Unit 5 With Colleagues同事之間
　Unit 6 Team Spirit團隊精神
Chapter 5 Business Meeting商務會議
　Unit 1 Preparation for Meeting會議籌備
　Unit 2 Beginning ofMeeting會議開始
　Unit 3 Discipline ofMeeting會場秩序
　Unit 4 Exchanging Opinions交換意見
　Unit 5 Summarizing Opinions整合意見
　Unit 6 Proposal and Vote提議與表決
　Unit 7 Adjournment and Resumption休會與繼續(xù)
Chapter 6 Business Reception商務接待
　Unit 1 Airport Reception機場接待
　Unit 2 CustomerArrival外賓到達
　Unit 3 Program Arrangement活動安排
　Unit 4 DiIlIler Party邀請赴宴
　Unit 5 Farewell Before Leaving離別辭行
Chapter 7 Business Trip商務旅行
　Unit 1 Preparation forTrip旅行準備
　Unit 2 Business Dress商務著裝
　Unit 3 Applying forVisa出國簽證
　Unit 4 Customs Formalities海關手續(xù)
　Unit 5 Booking the Flight預訂航班
　Unit 6 Booking the Room預訂房間
　Unit 7 Checking Out結賬離店
Chapter 8 Business Marketing商務營銷
　Unit 1 Market Investigation市場調研
　Unit 2 Product Development產品開發(fā)
　Unit 3 Attending Fair參加展會
　Unit 4 Advertising媒體廣告
　Unit 5 Merchandise Promotion推銷商品
　Unit 6 After—sales Service售后服務
Chapter 9 Commercial Trade商務貿易
　Unit 1 Business Relation業(yè)務聯(lián)系
　Unit 2 Appointment ofAgent指定代理
　Unit 3 Ordering Goods訂購貨物
　Unit 4 Inspection商品檢驗
　Unit 5 Ways ofPacking包裝方式
　Unit 6 Shipment貨物運輸
　Unit 7 Terms of Payment支付條件
　Unit 8 Signing Contracts簽訂合同
Chapter 10 Handling the Unexpected意外處理
　Unit 1 Lodging a Complaint產品投訴
　Unit 2 Lodging a Claim貨物索賠
　Unit 3 Commercial Insurance商業(yè)保險