Chapter 1 Business Reception 商務接待 Unit 1 Picking Up the Client at the Airport機場接人 Unit 2 Accommodating the Client安排住所 Unit 3 Factory Tours參觀工廠 Unit 4 Entertaining the Client款待客戶 Unit 5 Presenting Gift禮尚往來 Unit 6 Seeing Off the Client送別客戶 Chapter 2 Business Marketing 市場營銷 Unit 1 Market Research市場調研 Unit 2 Advertising and Promotion廣告宣傳 Unit 3 Product Launch產(chǎn)品發(fā)布 Unit 4 Promoting Sales產(chǎn)品促銷 Unit 5 After-Sale Service售后服務 Unit 6 Sale and Distribution銷售情況 Chapter 3 About Exhibition 有關展會 Unit 1 Planning an Exhibition會展籌劃 Unit 2 Preparation for Exhibition展前準備 Unit 3 Reception at the Hall展臺接待 Unit 4 After the Show展后事宜 Unit 5 Attending the Trade Show參加外展 Chapter 4 Foreign Trade 對外貿(mào)易 Unit 1 Establishing Business Relations建立商貿(mào)關系 Unit 2 Calling for Bids and Tenders招標與投標 Unit 3 Inquiry,Quotation and Counter-Offer詢盤、報盤和還盤 Unit 4 Order and Delivery訂購與交貨 Unit 5 Logistics and Transportation物流運輸 Unit 6 Barter Trades易貨貿(mào)易 Unit 7 Compensation Trade補償貿(mào)易 Unit 8 Processing Trade加工貿(mào)易 Unit 9 Trade Mark,Copyright and Patent商標、版權和專利 Unit 10 Letter of Credit信用證 Unit 11 Credit and Financing信貸與融資 Unit 12 Customs Entries and Duties海關申報及關稅 Unit 13 Import and Export進口與出口 Chapter 5 Business Negotiation 商務談判 Unit 1 Price價格 Unit 2 Quality and Quantity質量和數(shù)量 Unit 3 Commission傭金 Unit 4 Packing包裝 Unit 5 Agency代理 Unit 6 Insurance保險 Unit 7 Shipment裝運 Unit 8 Payment支付 Unit 9 Technology Transfer技術轉讓 Unit 10 Contract Terms合同條款 Unit 11 Establishing Joint Venture合資企業(yè) Unit 12 Claims索賠 Unit 13 Arbitration仲裁 Unit 14 Inspection商品檢驗 Chapter 6 Conference and Meeting 商務會議 Unit 1 Arranging for the Meeting安排會議 Unit 2 Setting Agenda設定議程 Unit 3 Beginning the Meeting會議開始 Unit 4 Free Discussion會議討論 Unit 5 Presentation演講 Unit 6 Closing the Meeting結束會議 Unit 7 After the Conference會后事務 Unit 8 Making Appointment訂約會 Chapter 7 Human Resources 人力資源 Unit 1 Employment and Interviewing求職面試 Unit 2 Signing an Employee Contract簽訂勞動合同 Unit 3 Staff Training員工培訓 Unit 4 Promotion and Demotion升職與降職 Unit 5 Personnel Transfer人事調動 Unit 6 Fire,Quit and Retirement解雇、辭職與退休 Unit 7 Salary and Bonus 工資與獎金