前言
Chapter 1 Social Occasions日常交際
Introduction介紹
Greeting問候
Invitation發(fā)出邀請
Apologies表達歉意
Parting分別
Requests有事相求
Appointment約會
Expressing Thanks表達謝意
Chapter 2 Expressing Feelings情感表達
Negative Emotions消極情感
Sadness and Anger悲傷和憤怒
Likes and Dislikes喜歡與厭惡
Agreement and Disagreement同意和反對
Delight and Excitement高興與激動
Consolation安慰
Compliment and Complaint稱贊與抱怨
Warning警告/65
Worry and Fear擔心與恐懼
Chapter 3 Social Etiquette社交禮儀
Office Etiquette辦公禮儀
Table Manners就餐禮儀
Wedding Amenities婚嫁禮儀
Visiting Patients探病禮儀
Commercial Etiquette商務禮儀
Dance Etiquette舞會禮儀
Chapter 4 Telephone Communication電話交際
Requiring Services要求服務
Making a Confirmation確認預訂
Transferring Calls電話轉接
Calling for Help電話求助
Appointment by Telephone電話預約
Reserving by Telephone電話預訂
Bad Connections電話故障
Chapter 5 Getting Along with Others人際交流
Falling in Love談情說愛
Talking about Marriage談婚姻
Friendship朋友之情
Neighbourhood鄰里關系
Employers and Employees上下溝通
Helping Each Other相互幫助
Borrowing Things借東西
Exchanging Learning學習交流
Chapter 6 Office Situation日常工作交際
Communicating at Work工作交流
Exchanging Greetings寒暄
Interviewing面試交談
Working Overtime加班
Raising Pays and Promotion升職加薪
Resigning and Firing辭職與解雇
Asking for Leave請假
Changing Jobs換工作
Chapter 7 Entertaining & Socializing社交娛樂
Watching Movies觀看電影
Enjoy the Music音樂無限
Communicating on the Intemet網上交流
Reading Newspapers and Magazines閱讀報刊雜志
Talking about Sports談論體育
Talking about TV Programs談論電視節(jié)目
Shopping逛街購物
Talking about Weather談論天氣
Chapter 8 Communicative Situation交際情景
Post Office辦理郵局事務
At the Tailor’s在裁縫店
Banking Business辦理銀行業(yè)務
Medical Services醫(yī)療衛(wèi)生
In the Hotel賓館住宿
At the Library在圖書館
Campus Clubs參加社團
Class Discussion課堂討論