商務(wù)英語(yǔ)函電

前言
Chapter Ⅰ　Structure and Format of Business Letters
Chapter Ⅱ　Establishing Business Relations
　Brief Introduction
　Lesson l　Developing Client Base　
　Lesson 2　Request for Establishment of Business Relations
　　(A)A Letter from an Importer
　　(B)A Reply to the Above
　Lesson 3　Transferring Business Relations　
　Lesson 4　Credit Enquiries　
　　(A)Credit Enquiries　
　　(B)A Reply to the Above
　Skill Training for Establishing Business Relations
Chapter Ⅲ　EnquiriesOffers and Counteroffers
　Bfief IntroduCtion
　Lesson 5　First Enquiry
　　(A)A First Enquiry　
　　(B)A Reply to the Above Letter
　Lesson 6　Specific Enquiry　
　　(A)A Specific Enquiry
　　(B)A Reply to the Specific Enquiry
　Lesson 7　0ffers
　　(A)A Firm Offer for Men，S Shirts and Men，S Jackets　
　　(B)A Non-firm Offer for Tablecloths
　Lesson 8　Counter0ffers　
　　(A)Asking for Price Reduction
　　(B)Declining Counter-offer
　　(C)Accepting Counter-offer
　Skill Training for Enquiries，Offers and Counter-offers　
Chapter Ⅳ　Orders　
　Brief Introduction
　Lesson 9　An Order　
　　(A)An Order for Evening Wear　
　　(B)A Reply　
　Lesson l0　Declining an Order
　　(A)Declining an Order
　　(B)Offering Substitutes
　Lesson ll　Conclusion of Business　
　　(A)Sending an S／C　
　　(B)Counter-signature
　sbu Training for Orders
Chapter Ⅴ　Payment　
　Brief Introduction
　Lesson l2　Asking for D／P Payment　
　Lesson l3　D／P Payment
　　(A)Declining D／P Payment
　　(B)Accepting D／P Payment
　Lesson l4　Payment　
　　(A)Asking for Payment
　　(B)Demanding Overdue Payment
　skjll Training for Payment
Chapter Ⅵ　L／C EstablishmentExtension and Amendment　
　Brief Introducfion
　Lesson l5　Establishment of L／C
　　(A)Urging Establishment of L／C
　　(B)A Reply　
　Lesson l6　Asking for Extension of the L／C
　Lesson l7　Asking for Amendment to the L／C
　sbu Training for L／C EstablishmentExtension and Amendment
Chapter Ⅶ　Packing and Shipment
　Brief Introduction　
　Lesson l8　Packing Requirements　
　Lesson l9　Changing Packing Requirement　
　Lesson 20　Shipment　
　　(A)Urging Shipment　
　　(B)A Reply
　Lesson 21　Transshipment and Partial Shipments
　　(A)Asking for Transshipment and Partial Shipments
　　(B)A Reply
　Lesson 22　Information on Container Service
　Skill Training for Packing and Shipment
Chapter Ⅷ　Insurance　
　Bfief IntroduCuon　
　Lesson 23　About Insurance　
　Lesson 24　Insurance Advising　
　　(A)Insurance Advising(1)
　　(B)Insurance Advising(2)
　Lesson 25　Coveting Insurance and Insurance Clause　
　　(A)Open Policy　
　　(B)Insurance Clause　
　Skill Training for Insurance　
Chapter Ⅸ　Claims
　Bfief Introduction　
　Lesson 26　Claims　
　　(A)The Claim for Short-shipment
　　(B)Declining the Claim
　Lesson 27　Claim for Poor Packing　
　Lesson 28　Claim for Short-delivery　
　Skill Training for Claims　
Chapter Ⅹ　Agency　
　Bfief Introduction　
　Lesson 29　Sole Agency
　　(A)Applications for Sole Agency　
　　(B)An Unfavorable Reply
　Lesson 30　A Favorable Reply to the Request for Sole Agency
　Lesson 31　Sole Agency Agreement　
　Skill Training for Agency
Appendix　Some Useful Documents
References