Chapter Ⅰ Office Sociality職場社交
Introduction&Greeting介紹與問候
Making a Phone Call接打電話
Expressing Feelings情感表達
Sincere Apologies真誠的道歉
Many Thanks萬分感謝
Congratulations&Compliments祝賀與贊美
Chapter Ⅱ Business Life商務生活
Renting a Flat租房
Go Shopping購物
In the Restaurant在餐廳
Taking a Taxi打的
At the Hotel在酒店
On a Business Trip出差旅行
Chapter Ⅲ Office Work?務辦公
Recruiting員工招聘
Meetings商務會議
Office Talk同事交流
Leave&Holidays請假休假
Salary Affairs薪酬事宜
Promotion&Resignation升遷離職
Chapter Ⅳ Business Cornmunications商務交往
Establishing Business Relations建立業(yè)務關系
Meeting at the Airport機場迎接
Making Appointments商務約會
Meeting Clients會見客戶
Business Dinner商務晚宴
Visiting a Factory參觀工廠
Chapter Ⅴ Practical Operations商業(yè)實務
Inquiry&Offer詢盤與報盤
Acceptance&Order接受與訂貨
Signing a Contract簽訂合同
Packing&Shipment包裝與裝運
Inspection&Insurance商檢與保險
Claims&Settlement索賠與理賠