餐飲業(yè)職員英語(yǔ)口語(yǔ)大全

前言
Chapter 1 Booking Services 預(yù)訂服務(wù)
1 Reserving a Table      餐位預(yù)訂 
2 Confirming a Reservation 確認(rèn)預(yù)訂 
Chapter 2 Service Etiquettes 服務(wù)禮儀
1 Serving Guests 迎客 
2 Showing Guests to the Table 引客入座 
3 Offering Apologies 向顧客道歉 Chapter 3 Dining Services 用餐服務(wù)
1 Chinese Breakfast 中式早餐 
2 Western Breakfast 西式早餐 
3 Recommending Dishes 推薦菜品 
4 Chinese Cuisine 中餐點(diǎn)菜 
5 Western Meals 西餐點(diǎn)菜 
6 Serving the Dishes 上菜 
7 Services during the Meal 席間服務(wù) 
8 Room Services 客房服務(wù) 
9 Snack Services 快餐服務(wù) 
10 Buffet Services 自助餐服務(wù) 
11 Grill and Hot Pot 燒烤和火鍋服務(wù) Chapter 4 Wine and Liquor Services 酒水服務(wù)
1 Recommending Drinks 推薦酒水 
2 Soft Drink Services 飲料服務(wù) 
3 Coffee Services 咖啡服務(wù) 
Chapter 5 Other Services 其他服務(wù)
1 Telling Locations 指引場(chǎng)所 
2 Looking for a Lost Article 尋找失物 
3 Explaining the Dishes 講解菜肴 
4 Delivery Services 外送服務(wù) 
5 Settling the Bills 結(jié)賬服務(wù) 
6 Banquet Services 宴席服務(wù) 附錄
附錄Ⅰ：中餐主食與菜譜 
附錄Ⅱ：西餐主食與菜譜 
附錄Ⅲ：涼菜 
附錄Ⅳ：調(diào)料 
附錄Ⅴ：水果、飲料和甜點(diǎn)
附錄Ⅵ：酒類