Unit 1 Simple Everyday English 1、Greetings and Goodbyes 2、Making Introductions 3、Giving and Receiving Thanks 4、Giving and Receiving Apologies 5、Dealing with Complaints 6、Expressing Regrets Unit 2 In a Hotel 1、Making Reservations 2、Meeting Hotel Guests at Airports 3、Reception/Check-in 4、The Porter/Bell Service 5、Foreign Currency Exchange 6、Doorman 7、Reception/Check-out Unit 3 In a Restaurant 1、Reservations/Booking a Table 2、Receiving Clients 3、Waiting on/at Table Unit 4 In a Shop 1、Selling Clothing 2、Selling Cosmetics 3、In a Supermarket Unit 5 Everyday Services 1 The Apartment Building 2 The Pharmacy（Drug Store） 3 The Hospital 4 The Hairdressers 5 The Post Office 6 The Bank Unit 6 Transport and Travelling 1 In the Taxi 2 On the Bus 3 At the Railway Station 4 At the Airport 5 on the Aeroplane 6 Asking for and Giving Directions Unit 7 Business 1 The Receptionist 2 The Secretary／Clerk 3 Using Computers Unit 8 Cultural Differences＆Common Mistakes 1 Cultural Differences 2 Common Mistakes Review Very Useful Words and Phrases 1 100 Very Useful Words and Phrases 2 Some Important Simple Sentences Using the 100 Very Useful Words and Phrases 附錄1 譯文 附錄2 詞語表
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