Picking up someone接機(車)
Afrequent customer by appointment有預約的???br />A customer with no appointment沒有預約的客戶
An infrequent customer by appointment
有預約的生客
Call on behalfofthe boss代上司打電話
Someone you want isnt in要找的人不在時
Arrange an appointment on behatf of the boss
代上司約定時間
Reservation預訂
A boss is available上司能接聽電話
A bossisnt available上司無法接聽電話
Receiving a personal call instead代接私人電話
Having the wrong number打錯電話
Giving a dinner for guests招待客人用餐
Shopping購物
Showing samples看樣品
Givingatourofthe company參觀公司
Sightseeing觀光旅游
Visit a customer拜訪客戶
Afarewell party歡送會
Making an appointment預約
Booking a room預訂房間
Reserving a table飯店預約
Invitation邀請‘
Arranging a meeting安排會議
Minutes會議記錄
Travel arrangements安排出差
Handling complaints(1)處理投訴(1)
Handling complaints(2)處理投訴(2)
Keeping afile檔案管理
Memo備忘錄
How to sendE-mail怎樣發(fā)E—mail
Transfering a report傳送報告
附錄I 主要商務部門及頭銜
附錄II 關于會議的常用句型
附錄III 接待須知