涉外秘書英語(yǔ)

UNIT 1 Making and Answering Telephone
接打電話
1.1 Answering an Acquaintance's Phone
接聽(tīng)熟人電話
1.2 Answering a Stranger's Phone
接聽(tīng)陌生人電話
1.3 Call Transferring
轉(zhuǎn)接電話
1.4 Answering the Phone for Your Boss
上司不在或?yàn)樯纤緭躐{的電話
1.5 Leaving and Taking Messages
電話留言和記錄
1.6 When the Telephone Line is Busy
電話占線
1.7 Handling Calls of Wrong Numbers UNIT 1 Making and Answering Telephone 接打電話   1.1 Answering an Acquaintance's Phone   接聽(tīng)熟人電話   1.2 Answering a Stranger's Phone   接聽(tīng)陌生人電話   1.3 Call Transferring   轉(zhuǎn)接電話   1.4 Answering the Phone for Your Boss   上司不在或?yàn)樯纤緭躐{的電話   1.5 Leaving and Taking Messages   電話留言和記錄   1.6 When the Telephone Line is Busy   電話占線   1.7 Handling Calls of Wrong Numbers   接到撥錯(cuò)的電話和撥錯(cuò)電話后   1.8 International Telephone   國(guó)際電話   1.9 Making and Answering Telephone Calls by a Secretary   秘書如何接打電話 UNIT 2 Reception 接待   2.1 Making Appointments   安排約見(jiàn)   2.2 Changing an Appointment   改變約見(jiàn)   2.3 Receiving Visitors with an Appointment   接待有約而來(lái)者   2.4 Receiving Visitors without an Appointment   接待無(wú)約而來(lái)者   2.5 HOW to Make Visitors Wait   請(qǐng)來(lái)客等候   2.6 Declining Visitors for Your Boss   擋駕   2.7 Reception Timetable   接待表   2.8 HOW to Receive Visitors   如何接待來(lái)客   2.9 How to Make Appointments   如何安排約見(jiàn) UNIT 3 Arranging Schedules and Business Trips for Your Boss 上司工作日程和商務(wù)旅行安排   3.1 Arranging Schedules   工作日程安排   3.2 Arranging Business Trips   商務(wù)旅行安排   3.3 Booking Airplane Tickets   預(yù)訂機(jī)票   3.4 Enquiring about Railway Tickets   詢問(wèn)火車票   3.5 Booking Hotel Rooms   預(yù)訂賓館房間   3.6 On the Journey   旅途中   3.7 Appreciation Letters   感謝函 UNIT 4 Arranging Meetings 安排會(huì)議   4.1 Meeting Announcements   會(huì)議通知   4.2 Meeting Schedules   會(huì)議日程表   4.3 Useful English Words in Conference   會(huì)議服務(wù)中常用英語(yǔ)   4.4 Meeting Minutes   會(huì)議記錄   4.5 How to Prepare an Agenda   如何制定議程 UNIT 5 Mails，Telexes and Faxes 處理郵件和電傳、傳真   5.1 Registration of Incoming Mails   收到郵件登記   5.2 Registration of Expected Mails   將要收到郵件登記   5.3 Preparing Mail Digest   郵件摘要   5.4 Forwarding of Mails   郵件轉(zhuǎn)送   5.5 Mail Routing Slip   郵件傳閱   5.6 Telexes   電傳   5.7 Faxes   傳真   5.8 How to Deal with Incoming Mails   如何處理收到的郵件 UNIT 6 How to Write English Letters 英文信函的寫法   6.1 An Example   普通英文信函舉例   6.2 The Structure of an English Letter   普通英文信函的結(jié)構(gòu)   6.3 Business Letters   英文商務(wù)信函   6.4 Format of English Letters   英文信函的格式   6.5 The Envelope   英文信封的寫法 UNIT 7 Letters in Socialization 常用社交類英文信   7.1 Invitations and Replies   邀請(qǐng)與答復(fù)   7.2 Appreciation Letters   感謝信   7.3 Congratulation Letters   賀信   7.4 Condolence Letters   慰問(wèn)信 UNIT 8 Business Letters(I) 商務(wù)信函(一)   8.1 Enquiry and Offer   詢價(jià)和報(bào)價(jià)信   8.2 Order   訂購(gòu)信   8.3 Shipment   裝運(yùn)   8.4 Payment   付款信函 UNIT 9 Business Letters(Ⅱ) 商務(wù)信函(二)   9.1 Trade Contract   貿(mào)易合同   9.2 Claims   索賠   9.3 Settlement of Claims   理賠 UNIT 10 Application for an Secretarial Job 如何應(yīng)聘涉外秘書職位   10.1 Writing Application Letters   寫應(yīng)聘信   10.2 Writing a Resume   寫簡(jiǎn)歷   10.3 Job Interview Skills   求職面試技巧   10.4 Interview Dialogues   面試對(duì)話   10.5 Testing One's Skills   技能測(cè)試   10.6 After the Interview   面試后   10.7 HOW to Prepare for an Interview   如何為面試作準(zhǔn)備 參考文獻(xiàn) 后記