目錄Chapter1 EstablishingBusinessRelationships建立業(yè)務(wù)關(guān)系1. Seeking for Customers開發(fā)客戶 ............................................................................2 2. Receiving an Enquiry收到詢盤 ..............................................................................7 3. Quoting Price進行報價 ........................................................................................12 4. Counter-offer and Acceptance還盤受盤 ..............................................................17 5. Talking About Payment Methods討論付款方式 ..................................................23 6. Asking for a Sample and a Catalogue索要樣品和產(chǎn)品目錄 ...............................28 7. Placing an Order開始下訂單 ...............................................................................33 8. Something Wrong with the Order訂單出現(xiàn)問題 .................................................38 Chapter 2 Receiving Clients接待客戶 9. Making a Reservation for Clients為客戶預(yù)訂酒店 .............................................4410. Receiving Visitors接待參觀者 ...........................................................................49 11. Holding a Welcoming Dinner舉辦歡迎晚宴 .....................................................54 12. Visiting the Company or Factory到公司或工廠參觀 ........................................59 13. Checking In the Hotel入住酒店 .........................................................................64 14. Going Sightseeing with Foreign Clients與外國客戶一起游覽觀光 .................69 15. Seeing Off送別客戶 ...........................................................................................74 Chapter 3 Business Negotiations業(yè)務(wù)洽談 16. Negotiations About Agency商議代理問題 ........................................................80 17. Negotiations About Processing and Assembling Trade談?wù)摷庸ぱb配的問題 .....85 18. Negotiations About Compensation Trade談?wù)撗a償貿(mào)易的問題 .......................90 19. Negotiations About Joint Ventures談?wù)摵腺Y的問題 ..........................................94 20. Negotiations About Mergers and Acquisitions談?wù)摵喜⑹召彽膯栴} ...............99 21. Negotiations About Technical Patent談?wù)摷夹g(shù)專利的問題 ............................103 22. Negotiations About Calling for Bids and Bidding談?wù)撜袠?biāo)與投標(biāo)的問題 ....108 23. Negotiations About Commodity Inspection討論有關(guān)商品檢驗的問題 ..........113 24. Negotiations About Customs Clearance談?wù)撏P(guān)事項 ...................................117 Chapter 4 Business Meeting商務(wù)會議 25. Arranging the Meeting安排議會 ......................................................................124 26. Agenda議事日程 ..............................................................................................128 27. In the Meeting在會議上 ...................................................................................132 28. Making a Meeting Summary做會議總結(jié) ........................................................136 Chapter 5 Discussions About Contract討論合同 29. Talking About Contract Terms談?wù)摵贤瑮l款 ..................................................142 30. Contract Review合同評審 ................................................................................146 31. Explaining Related Details解釋相關(guān)細節(jié) .......................................................151 32. Signing a Contract簽訂合同 .............................................................................156 33. Terminating the Contract終止合同 ..................................................................160 34. Expiration of the Contract合同到期 .................................................................165 Chapter 6 Shipment and Insurance運輸和保險 35. Packaging Issues包裝問題 ...............................................................................172 36. Choosing a Way of Transportation選擇一種運輸方式 ....................................176 37. Shipping Problems裝運問題 ............................................................................180 38. Delivery Problems交貨問題 ............................................................................185 39. Insurance Types保險的種類 ....................
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