Preface iv 1 From Beeginning to End :AN Overview of Systems Analysis and Design Software Development and Systems Analysis and Design 4 . Systems Development Life Cycle Introduction to Ridgeline Mountain Outfitters lterative Development Developing RMO's Tradeshow System 9 . Where You Are Headed-The Rest of This Book Chapter Summan/ Review Ouestions 2 tnvestigatlng Syt;tefn Reqxaiirements Overview The RMO Consolidated Sales and Marketing System Project Systems Analysis Activities What Are Requirements? Models and Modeling Stakeholders Information-Gathering Techniques Documenting Workflows with Activity Diagrams Chapter Summary Review Ouestions Problems and Exercises Further Resources 3Use Cases Overview Use Cases and User Goals 63 . Use Cases and Event Decomposition Use Cases and CRUD Use Cases in the Ridgeline Mountain Outfitters Case Use Case Diagrams Chapter Summary Review Ouestions Problems and Exercises Further Resources Domain Modeii Overview \