Module 1 Customer Development開發(fā)客戶 Task One Basic Knowledge of Business Letter Writing商務(wù)信函寫作基本格式 Task Two Establishment of Business Relations建立業(yè)務(wù)關(guān)系 Task Three Introducing the Company and Business Scope介紹公司和經(jīng)營范圍 Module 2 Business Negotiation交易磋商 Task One Inquiry詢盤 Task Two Offer發(fā)盤 TaskThree Counter—Offer還盤 Module 3 Conclusion of Business交易達(dá)成 Task One Acceptance and Confirmation接受與確認(rèn) TaskTwo Order and Contract訂單與合同 Module 4 Payment支付貨款 Task One Urging’Establishment of LIC催開信用證 Task Two Asking for Amendment of L／C要求修改信用證 TaskThree AskingforExtension ofL／C要求延展信用證 Module 5 Contract Execution履行合同 Task One Packing包裝 TaskTwo Shipment裝運(yùn) TaskThree Insurance保險(xiǎn) Module 6 Customer Services客戶服務(wù) Task One Thank-you Letters感謝信 TaskTwo Invitation Letters邀請(qǐng)信 TaskThree Complaints ＆ Claims申訴和索賠
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