Unit 1 Secretary Etiquette秘書禮儀 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing:Invitation Letters and Replies 6.COmmunicating Across Cultures Unit 2 Business Emails商務(wù)郵件寫作 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing:Notice 6.Communicating Across Cultures Unit 3 Human Resource Management人力資源管理 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 4 Reception接待 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 5 Telephone Communication電話溝通 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 6 Presentation Development報(bào)告演示 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 7 Meeting organization會(huì)議組織 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 8 File Management檔案管理 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 9 General Financial Knowledge普通財(cái)務(wù)知識(shí) 1.Getting Started 2.Building Knowledge 3.1 alking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Unit 10 Sales and Marketing市場(chǎng)營(yíng)銷 1.Getting Started 2.Building Knowledge 3.Talking Point 4.Conducting a Project 5.Practical Writing 6.Communicating Across Cultures Vocabulary Index