Unit 1 How Does One Become a Secretary? Section 1 Being Interviewed Section 2 Getting to Know Why We Wear What We Wear （1） Section 3 Writing a Letter of Application and Resume Section 4 Being the Most Interesting Person at a Networking Event Unit 2 How Does a Secretary Work at the Office? Section 1 Meeting the Office Staff Section 2 Getting Along Well with One's Boss and Colleagues Section 3 Getting Some Knowledge of English Letters （1） Section 4 Getting Some Knowledge of Business Etiquette （1） Unit 3 How Does a Secretary Manage His/Her Office Efficiently? Section 1 Bringing Order to the Office Section 2 Keeping Your Office Green Section 3 Organizing Your Office Section 4 Getting to Know Why We Wear What We Wear （2） Unit 4 How Does a Secretary Receive Visitors? Section 1 Dealing with Visitors Section 2 Being Courteous and Efficient Section 3 Getting Some Knowledge of English Letters （2） Section 4 Getting Some Knowledge of Business Etiquette （2） Unit 5 How Does a Secretary Handle Phone Calls? Section 1 Making and Answering Phone Calls Section 2 Telephoning Effectively Section 3 Writing a Letter of Introduction Section 4 Getting to Know the Traditional Worldview， Values and Mode of Thinking of the Chinese People Unit 6 How Does a Secretary File Effectively? Section 1 Doing Filing Section 2 Filing Effectively Section 3 Writing a Letter of Congratulations Section 4 Getting to Know Confucius and His Analects Unit 7 How Does a Secretary Deal with Meetings? Section 1 Taking Minutes at a Meeting Section 2 Learning How to Take Minutes Section 3 Being a Successful Planner of a Conference Section 4 Getting to Know Lao Zi and His Daode Jing Unit 8 How Does a Secretary Host Visitors from Abroad? Section 1 Hosting American Visitors Section 2 Being Dignified and Gracious Section 3 Writing a Letter of Invitation Section 4 Getting to Know Christianity Unit 9 How Does a Secretary Deal with Speeches? Section 1 Interpreting at a Banquet Section 2 Learning Speeches Section 3 Writing Ceremonial Speeches （1） Section 4 Learning New Year Messages Unit 10 How Des a Secretary Make Arrangements for Business? Section 1 Making an Itinerary Section 2 Planning Effectively Section 3 Writing Ceremonial Speeches （2） Section 4 Getting to Know Islam Unit 11 How Does a Secretary Make Reservations? Section 1 Booking Airline Tickets Section 2 Booking Effectively Section 3 Writing Memos Section 4 Getting to Know the Protestant Churches Unit 12 How Does a Secretary Become an Efficient Guide? Section 1 Visiting the Great Wall Section 2 Being a Good Guide Section 3 Learning to be an Interpreter for Premier Li Ke-qiang while He Delivers the Report on the Work of the Government Section 4 Getting to Know Buddhism Unit 13 How Does a Secretary Become a Learned International Business Person? Section 1 TaLking about International Trade Section 2 Getting to Know What is INCOTERMS Section 3 Learning How to Get Paid in International Trade Section 4 Getting to Know Anglican Churches & Religions in the Great Britain Unit 14 How Does a Secretary Interpret During Negotiations? Section 1 Acting as an Interpreter in Negotiations （l） Section 2 Interpreting Effectively Section 3 Acting as an Interpreter in Negotiations （2） Section 4 Acting as an Interpreter in Negotiations （3） Unit 15 How Does a Secretary Deal with a Business Contract? Section l Talking about a Contract Draft Section 2 Getting Some Knowledge of a Business Contract Section 3 Learning How to Draft a Business Contract Section 4 Getting to Know What There is in Negotiations（1） Unit 16 How Does a Secretary Guide the Guests to Go Shopping in China? Section 1 Making Purchases Section 2 Being Jack ofAll Trades and Master ofNone Section 3 Getting to Know What There is in Negotiations（2） Section 4 Getting to Know the Roman Catholic Church Unit 17 How Does a Secretary Say Goodbye Impressively? Section 1 Seeing Guests offat theAirpoR Section 2 Saying Goodbye Impressively Section 3 Writing a LeRer ofThanks Section 4 Getting to Know the Eastern Orthodox Churches 附錄一 英語單元音和雙元音對照表 附錄二 名言、古訓 附錄三 常用縮略詞對照表 附錄四 職業(yè)技能鑒定國家題庫·涉外秘書（國家職業(yè)資格四級、五級）英語試卷、標準（參考）答案及評分標準 主要參考書目
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